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Proyecto

Mass notification system

Captura de pantalla 2024-02-21 a la(s) 6.42.31 p.m.
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Percentage of project execution

Total hours executed

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Project description

The notification system developed by DSI for Dinerix stands as a comprehensive tool designed to provide clients with a complete and transparent experience in managing their microloans. This proactive system offers a number of key functionalities, effectively addressing various needs and challenges associated with credit management.

Key Notification System Functionalities

Strategic Alerts
The system implements strategic alerts at different stages of the microcredit life cycle to keep clients informed and promote effective financial management.

  • 5 Days Before Due: Advance reminder to facilitate customer preparation before the next due date.
  • 1 Day Before Due: Notification close to the due date to remind the customer of the impending payment.
  • On Payment Day: Alert on the exact due date to remind the customer of their payment obligation.
  • After 1 Day Past Due: Immediate alert the day after the due date to keep the customer informed of the current payment status.
  • After 5 Days Past Due: Additional reminder 5 days after the due date, providing a window to take corrective action.
  • After 15 Days Past Due: More advanced notice indicating that the loan is delinquent and requires urgent attention.
  • After 40 Days Past Due: Final reminder after 40 days, highlighting the importance of addressing the delinquency situation.

Key Notification System Functionalities

The Notification System developed by DSI for Dinerix effectively solves several key challenges:

  • Improved Communication: We solve the need for effective communication, keeping clients informed in real time about the status of their microloans and maturity dates.
  • Proactive Payment Management: We offer a proactive solution for payment management by providing early alerts, reducing the risk of delinquency and improving clients' financial planning.
  • Financial Transparency and Awareness: We facilitate financial transparency by notifying clients of all stages of their microloans, promoting greater awareness and understanding of their financial situation.
  • Multichannel Accessibility: We solve the challenge of accessibility by utilizing multiple communication channels, ensuring that customers receive notifications conveniently via email and text messages.

What did we solve/what did we do in this project?

 

DSI has exceeded our expectations in developing our Dinerix credit platform. Their focus on quality has resulted in a satisfactory experience.

Mario Rojas
Manager of Dinerix

Captura de pantalla 2024-02-21 a la(s) 6.42.31 p.m.

Project attributes:

  • Registration
  • Alerts
  • Maintenance
  • Efficient
  • Intuitive
  • Notifications